3rd world taxi implementation @ KLIA & LCCT
Can anybody tell me why the Klang Valley taxis are given lower priority than the LCCT taxis to pick up passenger at Low Cost Carrier Terminal?
I just don't understand, why the government is allowing this to happen? The KLIA limo taxis are not operating the transport service so efficiently, and yet it is still not allowing city cabs to operate at KLIA airport. Still remember that last year in December, it came out in the Chinese Newspaper - Sinchew Daily, saying that KLIA will be allowing low cost taxis to operate starting from March this year(I have blogged it), but what happen now? No sound no picture!
After so many years of operation, the KLIA and Malaysia Airport still didn't learn. With the city cabs operating in the airport, the transportation of people to KL could be much more efficient. Look at how Singapore Changi Airport handles these. Passengers who arrive at the airport have a choice of luxury taxi or just simply the city meterred cab. The city taxis drive thru. the arrival hall, one after another and park at the side systematically. A coordinator will show the waiting passengers which cab to take, in a first in first out basis. At certain time, the queue could be quite long. But the passengers just need not to worry because of the efficiency, and the queue could be easily cleared in less than half an hour, amazingly!
Everything seems to be so easy, seamlessly there. But it takes ages to learn in Malaysia. Furthermore, the KLIA and LCCT is so much further away from the KL city center. A very much more efficient transport system is required in fact, comparing with our neighboring country.
I really hope that whenever there is any implementation of policy and system that could affect the benefits of the people, please forget about personal agenda or any other political or whatever intension. The people, and the country should come first in a higher priority. Otherwise, how can we achieve our goal as an "advanced" country?
I just don't understand, why the government is allowing this to happen? The KLIA limo taxis are not operating the transport service so efficiently, and yet it is still not allowing city cabs to operate at KLIA airport. Still remember that last year in December, it came out in the Chinese Newspaper - Sinchew Daily, saying that KLIA will be allowing low cost taxis to operate starting from March this year(I have blogged it), but what happen now? No sound no picture!
After so many years of operation, the KLIA and Malaysia Airport still didn't learn. With the city cabs operating in the airport, the transportation of people to KL could be much more efficient. Look at how Singapore Changi Airport handles these. Passengers who arrive at the airport have a choice of luxury taxi or just simply the city meterred cab. The city taxis drive thru. the arrival hall, one after another and park at the side systematically. A coordinator will show the waiting passengers which cab to take, in a first in first out basis. At certain time, the queue could be quite long. But the passengers just need not to worry because of the efficiency, and the queue could be easily cleared in less than half an hour, amazingly!
Everything seems to be so easy, seamlessly there. But it takes ages to learn in Malaysia. Furthermore, the KLIA and LCCT is so much further away from the KL city center. A very much more efficient transport system is required in fact, comparing with our neighboring country.
I really hope that whenever there is any implementation of policy and system that could affect the benefits of the people, please forget about personal agenda or any other political or whatever intension. The people, and the country should come first in a higher priority. Otherwise, how can we achieve our goal as an "advanced" country?
Related story:
Taxi drivers: Jangan memperalatkan kami (Don't use us)!
By watraffic at 5:07:00 PM |
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LCCT taxi service cohort with touts
Whatever you do, do not take the LCCT taxi services! Even in your most desperate moments. The following is a summary of their absolutely degrading, demeaning (for Malaysians) and high handed services.
My flight arrived from Bali (AK 905) on 8th February 2008 @ 10.30pm. There are two passengers (including myself) and 1 large baggage with 4 other smaller bags. Upon queuing up for about half an hour, I was informed that there are no more tickets for budget or (mini van) category taxi's. They offered premier taxi's that cost RM77.30 to the Subang area. The lady at the counter asked me which area I was residing and I informed her it was in the Subang area near Hyatt hotel. She recorded this in the receipt which I still have. Below are more detailed accounts of the whole episode:
1. Walked aimlessly to the domestic counter from the taxi counter which is about 100 meters away. Not a very convenient location.
2. Found the premier taxi's by accident since there were no signs to direct us there. Went up to the taxi driver of a black Hyundai bearing registration number WAQ 5372 and handed the ticket to the driver.
3. Loading of luggage into the trunk of the taxi was done by me with the driver just looking on instead of lifting a finger to help
4. The driver sped to the destination as I think he wanted to return to the airport to get the after midnight 50% extra on picking up more passengers. The luggage in the trunk was thrown around including fragile items that were purchased.
5. Upon arrival near the destination, the driver insisted to drop us off at Hyatt hotel instead of our house which is in Puncak Nusa Kelana Condo. This is when the extortion begins.
6. From the underpass where he was about to make his decision it was 500 meters to Hyatt and 800 meters to our home. The driver started asking for more money and extorting us threatening not to drop us off at the destination, slowing down the taxi and mentioning that the amount usually charged is RM77 not RM71. He failed to realise that I had paid RM77!
7. I bit my lip and allowed him to drive to our home where I opened the trunk myself and unloaded the baggage with the taxi driver looking on.
8. I then gave the driver a tongue lashing as he was no longer in control of the situation. He challenged me to make a report and took down the condo details. He asked the guards at the condo for my name and unit number and threatened to send "people" over. He said that the amount for this area is usually RM99 which was firstly not communicated to me when I got the ticket and if he had issues he should deal with the company not with the passengers. For another 200 meters the cost is RM20? If that is the case, it is approximately 180KM from my condo to LCTT so using the same costing of RM10 for 100 meters the total taxi cost should be RM18,000! Perhaps the drivers should also consider education at least if not for themselves, for their children; otherwise they would end up with the same mathematical and other mental deficiencies.
The company (at the ONLY counter just after arrival immigration services) monopolises the entire airport area. Because of this monopoly they feel they can operate in any fashion that they desire. This is a farce and giving Malaysia a very bad reputation for tourists especially of being hit by touts as soon as they enter our country! It’s not enough that the tourists are manipulated but the Malaysian's themselves are conned in the same way! LCCT is either just turning a blind eye to this or working hand in hand with these operators as they have done nothing despite numerous posts and complaints. Syabas LCCT...another job well done! Malaysia boleh!
I can be contacted on drsurajmenon.my@gmail.com for verification of authenticity of this posting.
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Anonymous, at Saturday, February 09, 2008 11:14:00 AM | Permalink
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