First class technology; third class service
When have we become the quality control of our Malaysian Registration Department? As appeared in a report at the Star on November 3, 2005, our Deputy Home Affairs Minister Datuk Tan Chai Ho asked those who apply for MyKad should check the religion as stated in their identity card.
No doubt, whenever we perform any transaction at bank counters, government offices, one should always check the transaction details before leaving the counter. However, the government official should seriously look into the number of mistakes made by their staffs as it is getting worse nowadays. Even though we have found out that there is error in the MyKad and reported immediately, in a number of cases the staff would ask them to reapply, making the process of rectifying the details so complicated and tedious. That is one of the reasons why those MyKad errata victims would often look out help from MP.
In my opinion, why make it wrong at the first place? By observing most of the news reporting, it is actually the staff who often took it for granted, by putting the wrong religion, sex and even the card number or name. Some of the mistakes are obvious. For instance, how could a man assigned with a sex female and vice versa; a Singhalese man is of Islam.
Personally I have this very bad experience with the tax department, LHDN. My brother, who worked for a year after graduate, visited the IRD office in Perak to open a tax account. Upon checking from the computer system, the staff there said he actually had an existing account, and subsequently gave him the account number, which was mine. Apparently the staff mistakenly found my name, which is similar with my brother’s with the first and middle name, and assigned my account to my brother without even look at other details. My brother, still fresh at that time, just accept whatever was given.
Since my brother was with a company in Perak, he then wrote a letter to transfer the file from KL to Perak. To my dismay, LHDN office in KL dully accepted the application and transferred my file to Perak, even though the undersigned is NOT ME! And this is the beginning of a series of trouble processes to get everything correct and rectified. This took me few months, and throughout these processes, there were even mistakes in between, including transferring my file to PJ, before transfer back to my home branch in KL.
The major problems in our civil service are: lack of efficiency and accuracy; staffs are always complacent and sometimes even bossy. We, the rakyat are the one who pay them the gaji, and yet they act like king or queen. I would say Pak Lah, it is really time to seriously make good in civil service for the sake of our country. Inefficient in government service would chase away foreign investors, depleting our people’s living quality and kills productivity.
Related links:
“我是錫克教徒！”．大馬卡又錯置宗教信仰
Check info in your MyKad
大馬卡宗教資料．更換程序將簡化
No doubt, whenever we perform any transaction at bank counters, government offices, one should always check the transaction details before leaving the counter. However, the government official should seriously look into the number of mistakes made by their staffs as it is getting worse nowadays. Even though we have found out that there is error in the MyKad and reported immediately, in a number of cases the staff would ask them to reapply, making the process of rectifying the details so complicated and tedious. That is one of the reasons why those MyKad errata victims would often look out help from MP.
In my opinion, why make it wrong at the first place? By observing most of the news reporting, it is actually the staff who often took it for granted, by putting the wrong religion, sex and even the card number or name. Some of the mistakes are obvious. For instance, how could a man assigned with a sex female and vice versa; a Singhalese man is of Islam.
Personally I have this very bad experience with the tax department, LHDN. My brother, who worked for a year after graduate, visited the IRD office in Perak to open a tax account. Upon checking from the computer system, the staff there said he actually had an existing account, and subsequently gave him the account number, which was mine. Apparently the staff mistakenly found my name, which is similar with my brother’s with the first and middle name, and assigned my account to my brother without even look at other details. My brother, still fresh at that time, just accept whatever was given.
Since my brother was with a company in Perak, he then wrote a letter to transfer the file from KL to Perak. To my dismay, LHDN office in KL dully accepted the application and transferred my file to Perak, even though the undersigned is NOT ME! And this is the beginning of a series of trouble processes to get everything correct and rectified. This took me few months, and throughout these processes, there were even mistakes in between, including transferring my file to PJ, before transfer back to my home branch in KL.
The major problems in our civil service are: lack of efficiency and accuracy; staffs are always complacent and sometimes even bossy. We, the rakyat are the one who pay them the gaji, and yet they act like king or queen. I would say Pak Lah, it is really time to seriously make good in civil service for the sake of our country. Inefficient in government service would chase away foreign investors, depleting our people’s living quality and kills productivity.
Related links:
“我是錫克教徒！”．大馬卡又錯置宗教信仰
Check info in your MyKad
大馬卡宗教資料．更換程序將簡化
By watraffic at 12:34:00 PM |
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